I registered, clicked the button to go to the page that has the bonus material, and that page partially (or fully) loaded. But then, it stopped responding. What can I do?

The most common cause if this problem is a broken installation of Windows Media Player. Your player may run just fine, but still have broken parts that affect CDPass. To reinstall the Media Player, please download a fresh copy from:

During the installation, you will be asked if you want to just "upgrade components" or "replace all". It is important that you choose the "replace all" option.